Analyst/Trainee Analyst - GIS job in Thane. at CyberTech Systems and Software, Inc

Job Description*

Provide world-class technical support to end users of ESRI software to effectively diagnose and resolve incidents, while making a positive impression.Work well in a high energy, fast paced, enthusiastic, positive, and collaborative culture.Identify, understand, and articulate solutions for customer issues by means of ArcGIS knowledge including ArcGIS for Desktop, ArcGIS for Desktop extensions, and other ArcGIS technologies.As the Subject Matter Expert, document technical issues via incident tracking which involves authoring, technical editing, and publishing of Knowledge Base articles as well as authoritative online content.Interpret user issues to determine or recommend software changes to product engineers.Work in other technical areas of software support as customer and business needs require.

Analyst/Trainee Analyst - GIS job at Thane

CyberTech Systems and Software, Inc